How to Destroy Your Superstars

Posted November 16, 2006 in Leadership, Management, 2 Comments »


Scenario: "Dude, when we hired Timmy, he was motivated, passionate, and determined like one badass mofo. Now, he sucks. Too bad. Fire him. Yay!"

It's the classic hire-superstar-fire-former-superstar cycle that happens in most businesses:

  1. Hire Timmy.
  2. "Whoa! Timmy rocks. Wow. Wow!"
  3. Uh-oh.
  4. Timmy sucks.
  5. "You're fired. Fired."

"Ay-freakin-ay. Why does that always happen?"

At the hint of something negative happening with Timmy, managers typically take the "oh-no-it-ain't-my-fault" approach -- thinking and pointing:

"Them. Them. Them. Them."

...instead of the real culprit:

"Me. Me. Me. Me."

Too bad. Before the company could realize what a great talent it snagged:

  1. Timmy starts feeling ignored.
  2. Timmy's motivation drains.
  3. Timmy thinks he's making no impact.
  4. Timmy feels an emotional blah-age.
  5. Timmy's productivity depletes.
  6. Manager Mitchy realizes Timmy's "true colors."

How Manager Mitchy Transformed a Superstar Into a Worthless-Sucky-Dude

Based on sweet research from INSEAD, and from our own business experience -- here's why:

  1. The moment Timmy makes a small mistake, Manager Mitchy concludes Timmy sucks at everything.

    A small mistake -- that shouldn't matter in the scheme of things -- becomes overblown and out-of-whack. Managers clumsily use the slippery-slope fallacy way too much:
    "Timmy screws that thing up, so he probably will screw this ___ up, then this ___. He's not so smart. He's not the person we thought he was. We'll monitor him, viciously -- so he doesn't mess up, again."
  2. Manager Mitchy starts babysitting Timmy -- draining Timmy's confidence to kick ass on his own.

    Imagine viciously overbearing parents critical of everything their daughter does. Timmy feels the same way: his boss scrutinizes each and every little mistake he has. That makes him super-subconscious of his flaws. Instead of sensing empowerment, or the belief that he can rock-the-world-like-it-ain't no-thang, he subconsciously thinks he needs his boss to even perform satisfactory. Confidence-to-kick-ass = gone.
  3. "I'm no superstar": Timmy thinks he sucks, so he does sucky things.

    7be1c40c13198ebcbd46caf6a2db2997 Instead of passionately wanting to kick-ass, he lives down to his boss's expectations. So, thinking he's dumbo, he waits for directives. He becomes a robotic drone, and soon starts withdrawing from work. "I'm not so hot as I thought I was," he tells himself. Productivity = drainage. Creativity = lost. Superstar-in-the-making = gone.

How to Keep Your Superstars Rockin'

Don't fall into Manager Mitchy's managerial-disastrous path. Instead, know this:

  1. Every employee you hire will suck, somewhat. Let them redeem themselves.

    Even Michael Jordan made big mistakes. And, Jack Welch. And, Henry Ford. And, Walt Disney. If you're cutting people without letting them redeem themselves, that will leave you with a Company-of-No-One. Uh-oh.
  2. If anyone's at fault, it's you.

    Sure, Timmy made a mistake. But chances are: b8d3dd5baf405ed7342c9fa64de66519 Incessantly using the "my-fault-my-fault" attitude drives you to confront the vicious facts of what specifically went wrong -- to keep those stars rockin'.
  3. The ridiculously-cool people want to kick ass if you let them.

    You'll meet two types of people in this world: 4037da71dc4b8bcaad5a933efaa89e08 Your job: remove the former from your business, then find and empower the latter. How do you do it? Give them the tools they'll need; then: get the $#@! out out the way. You'll see those superstars soar higher than a mutha-%#!&%!-bald-eagle-on-crack. We promise.

The phat moral:

Empower.

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2 Comments on How to Destroy Your Superstars

Should You Check-up on Your People?

Posted @ 05:13 AM on December 16, 2006

[...] When you dictate that route, you trash their creativity — and in turn: drain their productivity. [...]


Search and High Performance Computing : Free Simple business advice in simple language...

Posted @ 05:16 AM on March 24, 2007

[...] How to Destroy Your Superstars - 'The ridiculously-cool people want to kick ass if you let them' - love that comment! [...]


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