How Humble Leaders Rock

Tonydungy

Scenario: "Dude, I'm going to lead with an iron @#$%^& fist. Yay!" Our main man, Tony Dungy, won his first Superbowl as a coach of the Indianapolis Colts on Sunday. All week long and after the game, the media has described his "humble" persona.

  1. His players love him.
  2. He never shouts.
  3. He never points fingers.
  4. (Well, actually he does: at himself when things go wrong.)

And when bad things do happen (like during the opening kickoff at the Super Bowl), he's calm, cool, and collected -- ready for an action plan to right the wrongs. You put him in charge of any Fortune 500 company, and you'll see it soar higher than bald eagle on crack.

The Problem with Iron-Fisted Leaders

Peep this scenario:

  1. Manager Manny thinks he's a badass. He leads by intimidation.
  2. His team thinks he's an @#$-hole.
  3. Of course, for fear of being fired, they won't tell him that.

Leaders who lead by intimidation scare the living shizzle out of their team. Instead of working to 'satisfy the company,' the team starts consciously working to 'satisfy the boss -- but that's it.' And you know what happens then:

  • Stagnant results.
  • Customer complaint cover-ups.
  • Culture corruption.
  • Short-sighted focus.
  • Backstabbings.
  • Yadda. Yadda. Yadda.

Instead of going above and beyond to rock the company and the world, the team starts thinking: "What can I do to ensure the boss doesn't yell at me?" Productivity = drainage. People are most productive when they choose to do something. Intimidating someone to do it will get you pedestrian results. Instead of rallying around you, your team starts undermining you when you're not looking. (That's how the world gets revolutions.)

What Humbleness Does

Leaders displaying humility like Dungy's have one thing going for them: They display the "I still suck" mentality -- even likely though: they're true badasses who already rock the world. Instead of resting on their laurels, they continue finding ways to improve how they manage their team.

  1. I can still inspire my team more effectively.
  2. I can still strengthen teamwork.
  3. I can still optimize my team's results.
  4. I can still improve my team's sales training.
  5. I can still boost team morale even higher.
  6. I can still: __________________.

No matter how successful they become, they know they can still rock their teams even further. Success to them is like a shooting star: They know they'll never fully get there, but they they'll continue chasing it with all their freakish might. Intimidating leaders think they've "arrived," and display the "I-can-do-no-wrong" mentality -- so they continue managing oblivious to the faults. Humble leaders on the other hand:

  • (1) know they're imperfect, and
  • (2) know their team knows they're imperfect.

So, they continue seeking ways to improve so they can boost their team's super-dope results.

What qualities did Jim Collins's six-year study uncover among the best leaders?

[They share] a paradoxical blend of fierce will and personal humility. They are stubborn and ruthless for results. Yet they are humble. They are ambitious for their company, and rarely allow their ego to be an obstacle for the success of their organization.

The Super Side Benefit to Humility

Activity for ya:

  1. Think back to your nicest manager, ever.
  2. Now, think of the polar opposite: the meanest.

Who got more results out from you? Most likely, #1. It's a psychological phenomena built on reciprocity: "Because you like me, I like you -- so I want to do everything in my power to help you." When people choose to produce results, that's when you're boosting team productivity like a mofo.

Humble pie = deliciously sexy.

 

Posted February 06, 2007 in Leadership

11 Comments

on How Humble Leaders Rock

bb
2007-02-06 06:22:13 UTC

Dungy is awesome. What a big turnaround (emotionally) he went through since last year.

Andre
2007-02-06 11:55:37 UTC

I absolutely agree

Dave Askaripour
2007-02-06 14:37:22 UTC

Well said, well said. Remaining humble is definitely key.

Gary
2007-02-06 15:50:04 UTC

Exactly right. It may take time, but quiet humility wins out.

Unfortunately, complete self-destruction happens much faster, as it has with the Dallas Cowboys, when quiet humility & class (Tom Landry) is replaced with "leadership" by intimidation (Jones & Co.).

Hendy Irawan
2007-02-07 02:53:16 UTC

Lots of what Andrew writes on his journal are very very "simple" things. They're intuitive anyway. Even a 1 year old baby knows it.

Wonder why they're so damn hard to realize... :-(
(and why am I being negative again?!)

Yaay!! Hurray to Andrew and Trizoko readers... to bring back the business the right way :-)

The Trizle Team
2007-02-07 05:22:11 UTC

bb,

Thanks for your comment! I was rooting for him last year because of what happened. I'm ecstatic he finally won it. He deserved it. (And also, for Tampa's win a few years back too!)

-Andrew

The Trizle Team
2007-02-07 05:22:42 UTC

Andrew,

Thanks for your comment! Your rock.

-Andrew

The Trizle Team
2007-02-07 05:24:07 UTC

Dave,

How are you, man? Hope all is well. Remaining humble rocks. You could tell someone's doing pretty awesome work if they're not showing their accomplishments off to you. That's when you know: This dude/dudette's really successful. Thanks for your comment!

-Andrew

The Trizle Team
2007-02-07 05:27:38 UTC

Hi Gary,

Humility does take time, and you won't see the results right away. Long-term, it keeps you in the game.

Landry was such an awesome coach. He paved the way for so many after him. Great dude, great coach, great leader, and we could all learn so much from him.

Thanks for the comment, Gary!

-Andrew

The Trizle Team
2007-02-07 05:30:15 UTC

Hey Hendy,

We're not that good, but thanks for your constant praise. You're awesome, man. We owe you the world.

I saw that website on TechCrunch and Digg. Surprisingly good balance of opinions.

-Andrew

Hendy Irawan
2007-02-07 20:16:34 UTC

I was afraid of my comment being mistakenly taken as "the articles are what 1-year-olds can write"...

But I have to "root my stance" here... how many of us grownups that have "better hearts" than these babies? We commit wars. We crush competitors. We bribe customers.

Do you think our babies have these in mind?

What I meant is that Trizle helps us to become yet again our 1-year-old-attitude. When our hearts were "pure". Not contaminated by greediness and other stuff.

In business, everything is about making profits. Money is king.
But that does not mean, in any way, we should sacrifice other things (like dignity, honor) just for the sake of "fetching the most amount of money using the least effort possible."

If you could any leader, be they Lincoln, Luther, or baseball coaches, or Andrew(tm) himself... These guys are always fighting and striving to succeed. But they'd gladly be put in jail, starve for days or weeks, or even die for defending the little bit of good left in this world.

Did I say weird? ;-)

Leave your ridiklislydoptastic comment



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