Why Seek Customer Feedback

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Your customers have ideas.

You think you have them all covered.

BAM.

You're stifling how frickin high your company can frickin soar.

In business decisions, you weigh the costs versus the potential benefits in deciding whether to move forward.

  • The costs of seeking customer feedback: Minimal.
  • The potential benefits? Frickin high.
  • The resulting ROI? Astronomical.

Customer feedback is like a free innovation arm for your company; they tell you specifically what you can do to make their customers happier, and provide a constant flow of ideas to make your company better.

It's like you're outsourcing a chunk of the "thinking" for your company, conserving resources for your team to implement more and more ideas that customers send you.

You start saving a chunk of frickin $$$ and time, as you build an increased number of things that you know the market wants and needs, instead of speculating.

Result: WIN.

Seek feedback. Amplify ROI.

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Posted on September 12

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