Set Outcomes, Not Steps

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What if Michael Jordan was led by a business management style that had dictated his every move during every possession? Experts probably wouldn't consider him as the greatest NBA athlete in history. The key to Jordan's success was that Coach Phil Jackson gave him a set boundary: to win. Jackson encouraged Mike to do whatever he could do to accomplish that feat. In other words, the coach gave him a desire outcome, and stepped out of the way. Now, don't get us wrong. Jackson probably gave him tips and hints along the way to achieve the goal. But he never dictated to Mike what he had to do. Give Freedom Within a Framework All of your employees will have different ways of doing things. Let them use their strengths to get to a goal you desire. When you hand-hold them too much, you'll limit their abilities to do the work effectively. People love freedom. Millions committed their lives to for it. It's part of human nature. Give people freedom within a desired boundary that fits your company's business model, and you'll see great results.

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Posted on February 18

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