How to Deal With Stress

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  1. 9658409 customers yell at you.
  2. Bob quits.

Bob's skills remain stagnant; instead of increasing his  customer service skills, his skills remain where they are last day/week/month/etc.

Stress strengthens your muscles to deal with more stress.

It's like a little kid playing basketball with grownups; eventually, the little kid becomes a better basketball player because he stresses his skills to adapt playing against better players.

Then when he plays against kids his age:

  • KOBE BRYANT

Every time a prospect viciously rejects you, and you accommodate the stress, you start building bigger buffers to deal with more-and-more stress.

Stress = good.

Welcome it. Improve X.

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Posted on November 03

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